Our story began with Subpod. It's the beautiful system that solves every common compost problem you’ve ever experienced!
Why choose Subpod?
Your waste is a powerful thing. This year, you’ll send roughly 330lbs of food waste to landfill, where it will fuel global methane emissions and climate change. Turn your waste into a rich, nutritious fertiliser that feeds the soil instead! Compost up to 44lbs of food waste a week in Subpod. Mess free, smell free and easily maintainable in just 5 minutes a week, Subpod is the compost system for people who love simple.
No smell, no pests.
Compost issues are a thing of the past. Subpod’s patented design lets fresh air flow in, helps ‘good smelling’ microbes thrive and keeps pests out.
Subpod’s the only neighbor approved outdoor compost system! Its odourless, in-ground design is so subtle they’d never guess you compost.
5 minute assembly.
Our simple flat-pack design clicks together in five minutes. No tools required, just fold your Subpod out and click the lid into place.
- Smell-free and pest-proof
- Composts up to 34lbs of food waste a week
- Suitable for households of 4 - 8
- Dual compost chambers
- Effortless 5-minute-a-week maintenance
- Includes 2 x worm blankets
- All packaging is 100% home compostable
- 2 year guarantee
A warranty period of 12 months from date of delivery on all goods is provided for the
Subpod, Subpod Grow Garden Bed and Subpod Aerator.
● That all Goods are new, free from defects, of merchantable quality and
conform to any specifications provided on our website or in the order
● The Goods against defects of material or workmanship for a period of 30 days
from the date delivered, when used within the designed conditions for which
they were manufactured. For latent defects, we warrant the Goods for 12
months from the date delivered (“Warranty Period”).
This warranty is limited to replacement of parts which we agree are defective in
material or workmanship and does not extend to claims for labour, expenses and
other consequential loss or damage occasioned by such defect when in use.
This warranty does not (without intending to create any category or limitation) cover
defects or deficiencies in goods caused by improper installation or maintenance of
goods or related components; deterioration by corrosion, erosion, fair wear and tear,
irradiation, inappropriate use, inappropriate storage, negligence, accidental damage,
use of undue force in operating the product or any cause of failure other than defects
in material or workmanship.
All orders are shipped free of charge and are not subject to sales tax.
Business days are Monday through Friday. Holidays, Saturday and Sunday are not included in shipping days.
Due the COVID-19, delay may apply, please refer to the product page for more information about shipping time.
(During regular time) Shipping process: A newly placed order usually takes 48-72 hours to be processed/shipped and will be delivered to you approximately 1 to 5 business day after an order has shipped, with most packages arriving within 3 business days. For example, an order made on Monday night will be shipped on Wednesday morning and would arrive about 3 business day later.
Our policy lasts 30 days in most case. Some of our brands are offering 60 days, please refer to the product page. If 30 (or 60 in special cases) days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a 100% refund, your item must be in the same condition that you received it. It must also be in the original packaging.
In the case you used the product and you would like to return it, you will be responsible for the shipping fee and a restocking fee might apply.
Since April 2020, there are no fees to refund a charge, but the fees from the original charge aren't returned so a 3% fee apply and will be deducted from your refund. In the case that the refund is due to a mistake from our side or defective items, we won't charge you any fees.
In the rare case that a product becomes faulty or a buyer receives a product with defects, buyers are entitled to request for a product replacement within 30 days of receiving the item. To request a replacement, buyers are required to provide photo/video evidence of the product's manufacturing defects via email
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.